Privacy Policy
Your privacy is not negotiable.
We ask only for the information we need to run your account, keep it safe and meet our legal obligations. We protect it carefully, and we never sell it.
Last updated: September 27, 2026
01Overview
This policy explains what personal information Your Texas Realtor (“we”, “us” or “our”) collects when you use our website and banking services, why we collect it, and the choices you have. By opening an account or using our services, you agree to the practices described here.
The short version
We use your information to run your account and protect it. We share it only with the service providers who help us operate, or when the law requires it. We never sell your personal information.
02Information we collect
We collect the following information when you open and use an account:
- Identity and contact details: your full name, email address, phone number and, where provided, your address and date of birth.
- Verification documents: the government-issued identification you submit for identity verification (KYC), such as a passport, national ID card or driver’s licence.
- Account and financial records: your balances, transactions, withdrawal requests, the bank details you provide for withdrawals, savings plans, loan applications, and the employment and income details included in those applications.
- Security information: sign-in activity and the device and browser details used to protect your account against unauthorised access.
- Communications: the messages and support requests you send us.
03How we use your information
We use your information only for the following purposes:
- To open, operate and maintain your account and to process your withdrawals, savings plans and loans.
- To verify your identity and prevent fraud, money laundering and other unlawful activity.
- To assess loan applications and your eligibility for our services.
- To send you notifications, receipts, statements and important messages about your account.
- To respond to your questions and provide customer support.
- To meet our legal, regulatory and record-keeping obligations.
We do not use your information for advertising, and we do not build marketing profiles about you.
05How we protect your information
We take the security of your information seriously and use a range of safeguards, including:
- Encrypted connections (HTTPS) between your device and our services.
- Password confirmation before withdrawals, savings deposits and other sensitive actions.
- Strict access controls, so that only authorised staff can view account information, and only when their work requires it.
- Human review of every withdrawal and loan before any money moves.
No system can be guaranteed to be completely secure. Please keep your password private, never share it with anyone, and contact us immediately if you suspect that someone has accessed your account.
06How long we keep your information
We keep your information for as long as your account remains open. After an account is closed, we retain financial records and verification documents only for as long as the law requires, after which they are securely deleted.
07Your rights
You have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information, where we are not legally required to keep it.
- Object to or ask us to restrict certain uses of your information.
To exercise any of these rights, email us at yyourtexasrealtor@gmail.com. We may ask you to confirm your identity before we act on your request, and we will respond as promptly as we can.
09Changes to this policy
We may update this policy from time to time. When we make an important change, we will notify you through your account before the change takes effect. The date at the top of this page shows when the policy was last updated.
10Contact us
If you have any question about this policy or about how we handle your information, please contact us by email at yyourtexasrealtor@gmail.com or by phone at +1 469 879 1431.
Have a privacy question?
Our team will answer any question about your information and how we protect it.
